Terms of use

These terms are an agreement between you and Chartres Software Limited, a company registered in New Zealand ("we", "us"), covering your use of the Afterburner mobile app. By installing or using the app, you accept them.

Safety

Installation, wiring and maintenance of your heater are your responsibility, and must comply with the manufacturer's instructions and any applicable law or standard. We supply software only. We have no involvement in the manufacture, supply or installation of heater hardware.

Your licence to use the app

We grant you a personal, non-exclusive, non-transferable licence to use the app on devices you own or control, for as long as these terms apply. We keep ownership of the app and everything in it.

You agree not to reverse engineer, decompile or attempt to extract the source code of the app, except to the extent that restriction is prohibited by law, and not to resell, redistribute or sublicense it.

Subscription, trial and billing

Free trial

New users get a free trial of 14 days. If you cancel before the trial ends, you are not charged. If you do not cancel, the subscription begins automatically at the end of the trial and the first payment is taken then.

Subscription

Afterburner is sold as an auto-renewing subscription. The current price and billing period are shown in the app before you confirm, and on your store listing. Payment is charged to your Apple ID or Google Play account when you confirm the purchase.

Renewal

Your subscription renews automatically at the end of each period unless you turn off auto-renewal at least 24 hours before the current period ends. Renewal is charged within 24 hours of the end of the period, at the then-current price.

Cancelling

Manage or cancel your subscription in your device's account settings — App Store subscriptions on iOS, Google Play subscriptions on Android. We cannot cancel it for you, because we are not the ones billing you. Cancelling stops future renewals; you keep access until the end of the period you have already paid for.

Refunds

Refunds are handled by Apple and Google under their own policies, not by us. If something is wrong with the app, email us anyway — we would rather fix it.

Price changes

We may change the subscription price. If we do, you will be told before the change takes effect and asked to agree where the store requires it. A price rise never applies to a period you have already paid for.

What you need to supply

The app needs a compatible heater controller, a working network connection between your phone and that controller, and a supported device. Data charges from your mobile carrier are yours. We do not guarantee the app works with hardware or firmware we have not tested.

Availability

We aim to keep the service running but do not guarantee uninterrupted availability. We may suspend it for maintenance, and we may change or discontinue features. If we discontinue the service entirely while you hold a paid subscription, we will give reasonable notice and arrange a fair refund for the unused portion.

Your consumer rights

If you are a consumer in New Zealand, the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 give you rights that these terms do not limit or exclude. Nothing here affects those rights. Where you acquire the app for business purposes, the Consumer Guarantees Act does not apply.

Limits on our liability

Subject to your consumer rights above, the app is provided as is. To the extent the law allows, we are not liable for indirect or consequential loss, and our total liability to you is limited to the amount you have paid us in the twelve months before the claim.

We are not liable for loss or damage arising from heater hardware, its installation, its maintenance, or its operation, nor from your reliance on the app in place of proper safety equipment.

Ending this agreement

You can stop using the app and delete your account at any time. We may suspend or end your access if you breach these terms, or if we are required to by law or by Apple or Google.

Third-party stores

These terms are between you and us, not with Apple or Google. Apple and Google are not responsible for the app or for support, but they may enforce these terms as a third-party beneficiary. Your use of the app must also comply with the store's own terms of service.

Changes to these terms

We may update these terms. Material changes will be notified in the app before they take effect. Continuing to use the app after that means you accept the updated terms.

Governing law

These terms are governed by New Zealand law, and the New Zealand courts have jurisdiction.

Contact